Refund Policy

Last updated: April 10, 2026

We stand behind the quality of our digital products. If you are not satisfied with your purchase, we want to make it right.

14-Day Satisfaction Guarantee

If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date. No lengthy explanations required. Simply contact us within the 14-day window and we will process your refund promptly.

How to Request a Refund

To request a refund, contact us at mindframemediateam@gmail.com with your order number and the email address used at checkout. We will confirm receipt of your request within 1 business day and process your refund within 5 business days.

Refund Method

Refunds are issued to the original payment method used at checkout. Processing times may vary depending on your bank or card issuer, but typically appear within 5–10 business days of our confirmation.

After 14 Days

Refund requests submitted more than 14 days after the purchase date will be reviewed on a case-by-case basis. We are committed to a fair resolution and will work with you to find one.

Financing Purchases

If your purchase was financed through Affirm or another third-party provider, your refund will be processed back through that provider in accordance with their policies. Contact us and we will coordinate the process on your behalf.

Questions

For any questions about our refund policy, reach out to us at mindframemediateam@gmail.com or through the contact form on our site. We respond within 1 business day.